National Key Account Manager (NKAM) at Kuehne + Nagel NV


National Key Account Manager (NKAM)


Job description

As an National KAM, you are Responsible to manage & develop one or multiple customers on Industrial or Automotive Vertical in Belgium and also with extend focus on Regional or Global for one or more accounts focusing on Kuehne+Nagel airfreight / Sea Freight / Overland & Contract Logistics Business. You responsible to enhance customer experience and focus on the growth areas within Belgium and Western Europe Region.

Your tasks and responsibilities

  • Develop and execute strategy for each of the allocated regional accounts
  • Act as the strategic point of contact - liaising with National / Regional sales structure and calling on internal business unit specialists when necessary
  • Execute specific operational guidelines for account
  • Drive the RFQ / Tender responses for assigned customer, liaising closely with the Global Business Development Group, Business Unit Pricing Teams and Regional/National account team counterparts
  • Controls service performance and takes / initiates corrective actions in case of issues and acts as escalation point for Global and National Accounts and national managements
  • Builds external industry network relations and represents Kuehne + Nagel as the industry expert

Your skills and experience

  • We are looking for candidates who show the following qualities:
  • 5-10 years' experience in Key Accounts management in the forwarding or logistics business.
  • Bachelor degree in international forwarding and logistics or equal level by experience.
  • Experience in Industrial and Automotive Product & Compliance
  • Advanced knowledge of air / sea / Overland & Contract Logistics activities.
  • MS Office and other IT skills: advanced knowledge of MS Excel.
  • Language skills: English, Dutch excellent speaking and writing.
  • You can deliver excellent customer service towards customers and colleagues all over the world, you have good organizing skills and you can work accurately.
  • You have experience in service and negotiation.

Good reasons to join

We offer a solid position within a strong international environment with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.


Please apply directly online.

With over 74,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

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Reference Number: req30561