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NV Transports DANDOY SA | 03.08.2022 | Brabant Flamand

Customer Service Manager


Details de l'offre
  • Contrat : Cadres Intermédiaires
  • Expérience Minimale: 5 à 10 ans
  • Segmentation : Service à la clientèle , Administration , Transport Routier

Description de l’offre

As responsible for the Transport Customer Service, you are in charge of coordinating the team active on administrative follow-up of all transport documents. You are the point of contact for our customers, planning team and dispatching. You report directly to the Transport operations manager.

Responsibilities:

  • You are responsible for coordinating the customer service team:
    • Introduction and coaching of new colleagues
    • Daily follow-up of the accuracy of the administrative data processing of transport orders (EDI & paper version).
  • You implement processes and reporting tools to operations (planning team and customer)
  • You coordinate the main customer accounts
  • You keep track on process monitoring and develop critical eye to implement improvement
  • You are key user for implementation of new TMS (Winsped):
    • Order processing
    • EDI integration
    • Customer master data
    • Standardisation of KPI and reporting tools (also based on customer requests)

Profile:

  • You have a master education and experience in logistics, supply chain, transportation or equivalent ability is an asset.
  • You have people management skills.
  • You have strong interest in change management.
  • You are hands-on, flexible and stress resistant.
  • Fluency in Flemish, French and English is essential.

We offer :

  • Permanent contract with a growth perspective
  • A competitive salary pack with extra-legal advantages
  • International enterprise offering a pleasant working environment

NV Transports DANDOY SA Offres d'emplois
NV Transports DANDOY SA

Fondée en 1925, cette entreprise familiale s’est spécialisée dans le transport, l’entreposage et la résolution de problème logistique.

Leader dans le marché français, Dandoy offre une large gamme de service adaptée à ses clients dans le secteur du transport, de la logistique et de la Supply Chain

Dandoy SA est continuellement à la recherche d’employés  qualifiés pour ses services d’entreposage, de logistique, de transport, de Supply Chain, de Warehousing, de distributions, …

Consultez toutes les offres de Dandoy SA et postulez en ligne. Créez votre profil.

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