Xtra Maritime & Logistics Zuid | 15.06.2021 | Antwerpen
Senior Customer Service
* Responsible for one or more clients and deal directly with them by telephone, mail or face to face.
* Organize complete workflow to meet customer timeframes.
* Manage administration en maintain customer databases.
* Process orders, forms, applications and requests.
* Communicate and coordinate with internal departments & external services.
* Follow up on customer interactions.
* Customer Service experience in logistics, warehousing and/or transport.
* Preferably a bachelor's degree.
* Sense of initiative and hands-on mentality.
* Attention to detail and accuracy.
* Good written and verbal communication in Dutch and English
* A challenging job assignment with lots of variety in a fast growing and dynamic company with no-nonsense culture.
* A job with high responsibility and lots of variety.
* A competitive salary package.