Kuehne+Nagel | 25.04.2025 | Antwerp

Sea Logistics Operational Care Specialist Import

Job description

We are looking for a Sea Logistics Import - Operational Care Specialist to join our dynamic Sea Logistics Team at our Antwerp office.

Your Role

The Sea Logistics Import Operational Care Specialist is part of a team in the Operational Care Centre responsible for coordinating transport activities, executing the requisite data entry and generating the required documentation and liaising with our Customer Care team to ensure requirements are met. All of these activities are to be performed in compliance with rules and regulations governing sea transport and associated national protocols. This role specifically focuses on handling FCL import operations.

Your Responsibilities

• Creating and completing shipment details in our internal data management system (Carrier/Vessel, Item description, etc).
• Building and maintaining a strong partnership with key carriers and vendors.
• Preparing files, gathering all necessary information from customers and carriers to arrange customs and transport formalities in cooperation with our in house brokerage and intermodal team.
• Reviewing alignment of shipping instructions including to clarify any deviations/conflicts taking country regulations, compliance and rate and routing information into consideration.
• Monitoring operational performance of carriers and other vendors such as warehouse & customs/intermodal services, initiating and resolving any rate discrepancies.
• Working closely with Customer Care, ensuring a smooth transition from sales to operations.
• Supporting the Customer Care team in resolving complaints.

Your Skills and Experiences

• Proven experience in sea logistics or a related department is a pré, recent graduates in logistics studies are also welcome.
• Knowledge of freight forwarding is recommended.
• Strong team player with the ability to work independently.
• Thrives in a fast-paced, dynamic environment, adept at prioritization and quick adaptation.
• Effective problem-solving abilities and capacity to work under pressure.
• Languages: Fluency in Dutch and English, spoken and written is a must. Has strong communication skills and can work accurate.
• Eager to learn and develop strongly within Sea Logistics with an unlimited motivation.

Good Reasons to Join

We offer an employee-friendly and casual environment for you to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.

About Kuehne+Nagel

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Kuehne+Nagel

About Kuehne+Nagel

With more than 78.000 employees at 1.400 locations in more than 100 countries the Kuehne+Nagel Group is one of the world's leading logistics service providers.

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