Kuehne+Nagel | 25.04.2025 | Antwerp

Sea Logistics Reefer Operational Care Specialist

Job description

We are looking for a Reefer Operational Care Specialist to join our dynamic Sea Logistics Team at our Antwerp office.

Your Role

You are part of a team responsible for coordinating transport activities by executing the necessary bookings with our partners, executing the requisite data entry across all Kuehne+Nagel systems, and generating the required documentation, which is a major part of your role. You coordinate the Reefer transport and take care of the administration, ensuring that all documents and formalities are fulfilled. You are liaising with our Customer Care and Customs team to ensure all requirements are met in compliance with rules and regulations governing sea transport and associated national protocols. You support customers by providing helpful information and addressing inquiries. Lastly, you build and maintain a strong partnership with key carriers and vendors.

Your Responsibilities

• Confirm bookings with customers and carriers.
• Complete shipment details in our internal data management system.
• Prepare, review, and ensure accuracy of all shipping documents, including Bills of Lading, invoices, packing lists, and certificates of origin.
• File and manage documents in accordance with company policies and regulatory requirements.
• Ensure all shipping documentation complies with local international, and port-specific regulations.
• Optimize the operational and administrative processes for more efficiency within your department.
• Collaborate with other internal teams to ensure a smooth operations and documentation workflow.

Your Skills and Experiences

• Bachelor's degree or equivalent via work experience in Logistics/Supply Chain Management.
• Previous experience in sea logistics/customer service is advantageous.
• Knowledge in freight forwarding is a pré or basic notions on logistics is required.
• Problem-solving skills and ability to perform under pressure.
• Strong communicator and thrives in a fast-paced, dynamic environment, adept at prioritization and quick adaptation.
• Analytical mindset, adept at multitasking, and strong organizational skills.
• Language proficiency: Fluency in English is essential spoken and written, while proficiency in Dutch would be beneficial.

Good Reasons to Join

We offer an employee-friendly and casual environment for you to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.

About Kuehne+Nagel

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Kuehne+Nagel

About Kuehne+Nagel

With more than 78.000 employees at 1.400 locations in more than 100 countries the Kuehne+Nagel Group is one of the world's leading logistics service providers.

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