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Caterpillar Distribution Services Europe bv | 24.04.2024 | Flemish Brabant

Logistics Operations Supervisor (DHL Machelen)

Job offer details
  • Contract: Employee
  • Minimal Experience: 2 to 5 years
  • Segmentation: Operation , Logistics Department / Supply Chain in an industry , Teamleader , Warehousing & Distribution , Warehousing
Job description

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Based on site of 3rd party logistics provider to Caterpillar. Using analytical and operational skills and experience to successfully resolve live problem solving to maintain efficiency and throughput of a crucial operation within a large supply chain.

Reporting to European Container Cross Dock manager, the successful candidate will have the following key responsibilities, but not limited to:

  • Assist with resolution of receipt grief on a daily basis – working with customers and transport teams to establish key priorities

  • Attend and lead daily end-to-end supply chain performance review (held off site at Grimbergen GD1 building), representing the container cross dock operation and resolving any quality or velocity issues

  • Monitoring live changes to inbound velocity by supplier & volume to assist with short term resource planning

  • Investigate, resolve & feedback on customer claims / quality concerns

  • Review daily & weekly performance metrics, following up on shipments out of tolerance and/or close to tolerance

  • Carry out FIFO and process quality audits – identifying themes and areas of improvement

  • First escalation for supply chain, transport teams & customers

  • Monitor, resolve and report on invoice grief

  • Support and gather data for mid/along term improvement project

  • Monitor KPIs related to the processing of freight through the facility.

  • Identify and implement operational process improvement activities.

  • Provide day-to-day support of consolidation/de-consolidation facility operations as needed.

  • Provide reporting on facility/network operations performance.

  • Review customer specific PKIs and host customer care meetings.

  • Support the BECCD cost structure from a validating point and collaboration with the logistical procurement team.

 

Requirements

- College or university degree or relevant demonstrated experience is required. (Preferably in Supply Chain and/or Logistics Management or Industrial Engineering)

- Experience in a supply chain/operations management or transportation operations management environment.

- Ability to travel domestically & internationally 10 - 20%

- High degree of competency in Microsoft Office applications (Word, Excel, Access, Visio, Power Point).

- Strong written and oral communication skills.

- Clear understanding of end to end facility logistics processes / Importing & Exporting process experience or awareness is beneficial / Experience working in a facility dedicated to the consolidation and/or de-consolidation of ocean containers is beneficial

- Key Competencies & skills : Excellent Interpersonal Skills ; Self-Motivated with Excellent Attention to detail ; Building Strategic Working Relationships ; Decision Making ; Initiating Action ; Planning & Organising ; Data analysis

Caterpillar Distribution Services Europe bv Offres
Caterpillar Distribution Services Europe bv

In our Caterpillar Logistics Center we are building what really matters.

A logistics career that keeps evolving, in an international atmosphere? It starts here. The Caterpillar Logistics Center in Grimbergen is among the world's best, just like our products. This is where you build sustainable progress, while continuing to grow as a professional.

Our Logistics Center is an indispensable link. From here we support our supply chain in all areas. Every day, thousands of parts leave our warehouse for dealers and customers all over the world. Our Logistics Center is a link for the Middle East, Europe and Africa. We organize the transport and provide a reliable after-sales service.

Find all vacancies at Caterpillar in Grimbergen via: www.caterpillargrimbergen.be.

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