CMA CGM Belgium | 11.04.2024 | Antwerpen

Global Key Account Manager

Jobomschrijving

Jobdescription:

Maintain and grow a customer portfolio in accordance with our agency’s targets. Sell products and services related to it, while promoting Group image and values.

The overall goal is to grow the business, improve the customer experience and increase the loyalty factor of a specific group of IFFs (International Freight Forwarders) & GA (Global Accounts) by building strong relationships and providing a top-notch service.

Your responsibilities:

• Overall result responsibility for a portfolio of IFFs & GAs
• You reach potential and existing customers directly by phone (or other e-sales channels) & face to face meeting to encourage them to buy company’s offers
• Plan and conduct visits and calls in accordance with commercial plan, customer segmentation model and overall trade objectives
• Set sales targets for each customer
• Provide short and long term sales forecasts for portfolio
• Agree upon customer allocation needs and coordinate this with Trade Management
• Follow up on sales leads. Identify the commercial market opportunities and develop new business
• Ensure that each account has competitive rates on file at all times
• Negotiate Tenders
• Identify deltas to improve the collaboration with the customer portfolio
• Open communication and strong interaction with Trade Teams (Head Office/Local) as well as with Sales Support-team

Your knowledge:

• Fluent in Dutch and English, French is an asset
• Knowledge of MS Office, CRM (Salesforce)
• Driver’s license preferred
• Good communication skills (oral & written)
• Customer focused and result-driven
• Building relationships
• Team player
• Decision quality and problem solving skills
• Excellent CMA-CGM product knowledge or keen to learn
• Strong negotiation skills, able to close sales
• Strong analytical skills
• Self-motivated and goal-oriented
• Maturity and excellent interpersonal skills
• Persuasiveness and patient

Our offer:

You will be working in a dynamic international environment where teamwork is a key word.

At CMA CGM you will enjoy an attractive salary and a good number of fringe benefits, including meal vouchers, group and hospitalization insurance (including ambulatory and dental plan). A company car will also be provided. In addition, at CMA CGM we find it important that you can grow together with the company. Therefore, you can count on several trainings to support your further career within CMA CGM group.

We are easy to reach so you can come to work in an ecological and sustainable way. Our offices are located at the Antwerp Luchtbal station where trains, buses and trams stop.

Does this vacancy appeal to you?  Send your motivation and CV quickly to: [email protected] 

CMA CGM Belgium

CMA CGM Group is de derde grootste rederij van de wereld. We zijn aanwezig in 160 landen via meer dan 755 agentschappen en hebben 155.000 werknemers wereldwijd. Met een jonge en gevarieerde vloot van 620 schepen, opereert de CMA CGM Group op elk van de wereldzeeën. We hebben een spilfunctie in de wereldhandel en daarom zetten we onze omgeving, klanten en medewerkers centraal. CMA CGM Belgium is gevestigd in Antwerpen.

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