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Cargill | 31.03.2021 | Hainaut

Customer Service Representative


Details de l'offre
  • Contrat : Employé
  • Expérience minimum : 2 à 5 ans
  • Segmentation : Service à la clientèle , Département Logistique / SCM dans une industrie , Employé Logistique , Warehousing & Distribution

Description de l’offre

Customer Service Representative

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.  

JOB PURPOSE AND IMPACT

The Customer Service Representative I will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.

KEY ACCOUNTABILITIES

  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Other duties as assigned
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in a related field or equivalent experience
  • Excellent communication skills in French and/or English and German

OUR OFFER

In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world. 

Interested? Then make sure to send us your CV and cover letter in English today.